fuji88 FAQ

No. We at fuji88 allow one account per person. Our registration system checks for duplicate accounts using your national ID number, email address, and phone number. If we detect multiple accounts in your name, we close all but the first-registered account and may flag your account for review. Creating duplicate accounts violates our terms and can result in permanent suspension. If you have accidentally registered twice, contact our support team immediately with your account details so we can consolidate your information and close the duplicate.

During registration on fuji88, you provide your legal name, date of birth, national ID number (KTP, passport, or equivalent), email address, and phone number. You then create a username and password. We verify this information against official records to confirm your identity and ensure you are eligible to access our platform in your jurisdiction. After registration, you may be asked to upload a photo of your ID for additional verification. This process, called Know Your Customer (KYC) verification, is mandatory and protects both you and our platform from fraud. If your information does not match official records, verification may be delayed or denied.

We at fuji88 accept deposits through multiple payment methods available across Indonesia: mobile wallets (DANA, e-wallet, mobile banking, local payment, online payment), e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). Minimum deposit amounts vary by payment method—typically starting from a small threshold suitable for casual players. Maximum account preferences also vary depending on the method and your account history. When you navigate to our deposit page, you select your preferred payment method and the system displays the minimum and maximum amounts available to you. If you are unsure about limits for a specific payment method, our support team can provide exact figures or clarify your account's deposit capacity.

When you request a withdrawal on fuji88, we review your account activity and transaction history to ensure everything is in order and no suspicious patterns are detected. This review typically completes within one business day. Once approved, we process the withdrawal to your designated payment method—mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or your bank account (online payment, e-wallet, mobile banking, local payment). The time for funds to arrive depends on the payment provider; most electronic transfers complete within hours, though bank transfers may take longer during weekends or public holidays such as Idul Fitri or Idul Adha. If your withdrawal is delayed beyond the expected window, contact our support team with your withdrawal request ID to check the status.

Our fuji88 platform offers four main categories: football sportsbook markets (Liga 1, Piala Indonesia, Piala AFF, Champions League, and other tournaments), live-dealer casino games (blackjack, roulette, baccarat, Dragon Tiger, and other table games), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways, and others), and esports markets (Mobile Legends, Free Fire, PUBG Mobile, Valorant, and regional tournaments). Each category has its own rules and payout structures. Football markets settle based on official match results. Live-dealer games follow standard casino rules. Slot games have published return-to-player (RTP) percentages. Esports markets settle based on official tournament results or match recordings. If you have questions about the rules of a specific game or market, consult the rules page for that game or contact our support team.

Bonus terms on fuji88 vary by offer and by time period. When we launch a new-customer bonus or seasonal promotion, we publish the terms clearly on the platform—including the bonus amount, qualifying deposit amount, games eligible for the bonus, and any wagering or rollover requirements. Some bonuses apply only to specific game categories (such as slots or live-dealer games), while others are available across all games. Bonuses typically have an expiration date; if you do not use the bonus within that window, it is forfeited. Always read the terms of any bonus before claiming it so you understand the requirements and conditions. If you have questions about a specific bonus offer, our support team can explain the terms in detail.

If you suspect unauthorized access to your fuji88 account—such as wagers you did not place, login attempts from unknown locations, or withdrawal requests you did not authorize—contact our support team immediately. Do not attempt to log in again if you believe your password is compromised. When you contact us, provide your account username, registered email address, and a description of the suspicious activity. We investigate all such reports promptly and will check your account's login history, IP addresses, and recent transactions. If we confirm unauthorized activity, we may suspend your account temporarily while we investigate, reset your password, and help you secure your account. We may also require you to verify your identity using additional documents before restoring full access.

We at fuji88 provide support through multiple channels. You can contact our support team directly through the chat widget on our platform—look for the help or chat icon in the bottom right corner of your screen when logged in. If you prefer email, you can reach us through the contact form in our footer or by using the email address listed in our account settings. Our support team responds to queries during business hours. When you contact us, provide your account username or registered email address so we can look up your account quickly. For account-specific issues (such as forgotten passwords, verification delays, or transaction concerns), having your username ready helps us resolve your issue faster. For general questions about our services, platform availability, or location eligibility, you may also consult our FAQ page or visit our legal notice page for jurisdiction information.